Breadcrumbs (trail to this page)

Case studies - lessons learned

Lessons learned are medical indemnity claims case studies that highlight any system failures, causes and contributing facors that may have led to the adverse event.

We can learn from these by undertaking gap analysis in your health service to identify if the same event could happen at your health service. These are published to share the learnings and improve our quality of patient care while reducing the risks.

Safety climate survey

Measuring patient safety culture or climate can be challenging and is increasingly being used as a diagnostic and actionable component of proactive risk management

Poor communication is widely recognised as a major contributing factor to adverse events in healthcare. Find out how to assist staff to structure and exchange information.