We’re open Monday to Friday, 8.30am to 5.30pm, excluding public holidays. We’re also here for emergency support outside our business hours.
VMIA
Phone: (03) 9270 6900 (including after hours emergencies)
Facsimile: (03) 9270 6949
Email: contact@vmia.vic.gov.au
Address:
Level 10 South, 161 Collins Street
Melbourne VIC 3000
PO Box 18409
Collins Street East, VIC 8003
Cyber out of hours VMIA Rapid Response
Phone: 1300 135 790
Domestic building insurance (DBI)
Phone: 1300 363 424
Facsimile: (03) 9094 2799
Email: dbiclaims@vmia.vic.gov.au
Website: dbi.vmia.vic.gov.au
DBI also has a translation service, as well as handy information about our Emergency Works Procedure [PDF, 518KB].
Media enquiries
For media enquiries, get in touch with us here.
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If you have a complaint, compliment or question, we want to hear from you. By letting us know how we’re doing, or where we can improve, you’ll help us do a better job for Victoria.