If you need to contact DBI, please call 1300 363 424 or visit www.dbi.vmia.vic.gov.au
For information about COVID-19 Event Insurance read our questions and answers or call us on 1300 947 430.
You can contact us by phone on 03 9270 6900 during normal operating hours (9.00am – 5.00pm, excluding weekends and public holidays).
VMIA
Phone: (03) 9270 6900 (including after hours emergencies)
Email: contact@vmia.vic.gov.au
Address:
Level 10 South, 161 Collins Street
Melbourne VIC 3000
PO Box 18409
Collins Street East, VIC 8003
Cyber out of hours VMIA Rapid Response
Phone: 1300 135 790
Domestic building insurance (DBI)
Phone: 1300 363 424
Email: buildvicclaims@vmia.vic.gov.au
Website: dbi.vmia.vic.gov.au
DBI also has a translation service, as well as handy information about our Emergency Works Procedure [PDF, 518KB].
Media enquiries
For media enquiries, get in touch with us here.
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If you have a complaint, compliment or question, we want to hear from you. By letting us know how we’re doing, or where we can improve, you’ll help us do a better job for Victoria.