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Freedom of Information

Under the Freedom of Information Act (1982), you have a right to apply for access to documents held by VMIA. 

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Gifts, Benefits and Hospitality Policy

VMIA has a gifts, benefits and hospitality guidance which all its employees are bound by.

Read more about VMIA’s Gifts, Benefits and Hospitality Policy

Protected Disclosures

If you wish to make a disclosure about improper or corrupt conduct on the part of VMIA or an employee or officer of VMIA, and wish for that disclosure to be protected, you must make the disclosure to the Independent Broad-based Anti-corruption Commission (IBAC). 

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VMIA Privacy Policy

A privacy policy is a legal document that discloses the ways a party gathers, uses, discloses and manages a customer's data. VMIA’s Privacy Policy outlines how VMIA manages personal and health information in accordance with the Privacy and Data Protection Act 2014 and the Health Records Act 2001.

Read more about VMIA's Privacy Policy.

VMIA Environmental Policy

An environmental policy describes an organisation’s approach to managing its activities, with a view to preventing, reducing, or mitigating harmful effects on nature and natural resources. VMIA’s Environmental Policy describes the programs and initiatives developed in order to meet relevant legislative and other requirements and to encourage environmental best practice. 

Read more about VMIA's Environmental Policy.

VMIA Complaints Handling Policy

This policy sets out VMIA’s approach to managing complaints about our services. We genuinely welcome feedback as an opportunity to improve our clients’ experience with us.

We recognise that while we are committed to delivering comprehensive, personalised and easy to use services, we don’t always get it right.