Make a claim online
If your organisation has insurance cover with VMIA you can lodge a claim through the VMIA portal. The portal makes it easy to keep on top of your claims from submission through to resolution.
MOTOR CLAIMS: All motor claims other than Motor Special Contingency and Motor Loss of No Claims Bonus must be lodged directly with the claims manager noted on the policy schedule. If your policy names Zurich contact motor.claims@zurich.com.au. For assistance contact claims@vmia.vic.gov.au.
If you are not registered for portal access, complete the Registration for insurance portal form.
We are here to help
If you are not sure how to proceed with your claim, or have any questions, we are happy to help you. Please call 03 9270 6900 or email us at claims@vmia.vic.gov.au