Feedback

We are always looking for ways to improve our service to clients

Your feedback, including complaints, plays an important role in improving our service. If you have an enquiry, suggestion, compliment or complaint, we would like to hear from you. Please use the form on this page to provide your feedback, and you will receive a response outlining timeframes within two business days.  Find out more about our Complaints Handling Policy.

Public Interest Disclosures (formerly Whistleblowers)

The law provides, particular protections to people who make a “public interest disclosure” (a process commonly known as “whistleblowing”) under the Public Interest Disclosure Act 2012 (Vic) (the PD Act). The purpose of these protections is to ensure that those making disclosures are not subject to detrimental action taken in reprisal against them.

A public interest disclosure is a report about:

• ‘improper conduct’ by a public officer or body (or person trying to influence a public officer or body)’
• ‘detrimental action’ taken, or threatened to be taken, by a public officer or body against a person in reprisal for a public interest disclosure.

Disclosures may be made in a number of ways set out in the Act, including anonymously, in writing or orally.

VMIA cannot receive or be notified of public interest disclosures. If you wish to make a public interest disclosure, you should make it directly to the Independent Broad-based Anti Corruption Commission (IBAC).

IBAC can be contacted as follows:

In person:
IBAC
Level 1, North Tower, 459 Collins Street,
Melbourne, VIC 3001

Postal address:
IBAC
GPO Box 24234,
Melbourne, VIC 3001

Phone: 1300 735 135
Fax: (03) 8635 6444
Website: Independent Broad-based Anti-corruption Commission (IBAC)