Colin Radford, Chief Executive Officer

Colin joined VMIA as its CEO in July 2016, having previously served as a senior executive of Victoria’s other two statutory insurers, the Transport Accident Commission and WorkSafe Victoria. He has also held senior roles in Ministerial private offices, advising three Victorian Premiers and as Chief of Staff to a Cabinet Minister.

Colin spent seven years at Deloitte, where he was Lead Partner for the Victorian Government and the firm’s National Government Leader for Financial Advisory Services.

A Graduate of Columbia Business School and the Australian Institute of Company Directors, Colin is a Williamson Fellow (Leadership Victoria) and the Chairman of Kids Under Cover. He recently retired after five years as a Director of the Transport Accident Commission. 


Stephen Green, Executive Manager, Transformation Office

Stephen is supporting and guiding VMIA and its clients through the initiatives outlined in VMIA’s five-year strategic plan, Strategy 2024.

Stephen is a portfolio and project management specialist with more than 25 years’ experience gained across a diverse range of projects in the public and private sector. He previously worked for Deloitte, Target and the London Organising Committee for the Olympic and Paralympic Games.


Efy Karagiannis, Chief Officer, Domestic Building Insurance

Efy was appointed CEO of VMIA’s Domestic Building Insurance Program in April 2014. She has extensive experience in commercial and residential building projects, and expertise in the insurance sector.

Previous roles include Claims Manager at the Housing Guarantee Fund Limited (HGFL) as well as being on the Board of the Architects Registration Board of Victoria (ARBV) and the Australian Institute of Building (AIB).

Andrew Davies

Andrew Davies, Chief Insurance Officer, Insurance Services

Andrew has a keen interest in enhancing the experience for VMIA’s clients, focusing on the use of risk management as a strategic enabler.

He has a background in management consulting and change leadership, having worked globally across a diverse range of industries. He has held executive leadership roles in both financial services and large health care organisations.


Megan Bond, Chief Performance Officer, Business Performance

Megan joined VMIA after seven years at the ANZ, where she was Head of Business Optimisation.

A Certified Practising Accountant (CPA), Megan is an experienced senior executive with a strong strategic orientation and a reputation for leading business improvement both here in Australia and internationally.

John Brennan

John Brennan, Chief Risk Officer, Enterprise Risk

John is responsible for the management of risks and opportunities associated with the delivery of VMIA’s five-year strategy and for the protection of VMIA’s strategic assets.  

John has more than 25 years’ management experience across public, private and professional services businesses, including more than a decade as a Victorian public sector executive. John holds a master’s degree in Human Resource Management and is a graduate of the Harvard Business School’s Authentic Leadership Development and the Australian Institute of Company Directors’ programs.  


Paul Dulfer, Chief Technology Officer, Information Technology

Paul is responsible for VMIA’s technology, leading IT teams delivering solutions and services that support our client needs.

Paul has extensive experience working in Victorian State Government, previously holding Chief Information Officer roles at the State Revenue Office and Emergency Services Telecommunications Authority. He has worked as a consultant and application developer in London and Melbourne across a variety of industry sectors.


Sarah Poole (Papas), Chief Operating Officer, Office of the CEO

Sarah leads the dedicated team of professionals responsible for communications, government relations, corporate legal, corporate secretariat, compliance, procurement, and people and culture. 

A senior lawyer by background, Sarah has held strategic leadership roles in the public and private sector and has over 15 years’ experience in the financial services industry.  Before joining VMIA, Sarah was the general manager of the legal arm of a leading financial advisory firm.

Charlotte Mills

Charlotte Mills, Chief Services Officer, Risk Services

Charlotte has been fascinated with how and why humans decide to behave in certain ways since her early career in fashion retail management. A postgraduate qualification in organisational behaviour gave her a theoretical grounding which she has enjoyed building on in executive and senior leadership roles in the public and private sectors over the past 20 years.

Anna Chalko

Anna Chalko, Executive Manager, Communications

Anna leads the team responsible for guiding VMIA’s communication with clients, stakeholders, our people and the broader community.  

Anna has more than 15 years’ experience leading and implementing communications strategies across government and community sectors. She was previously the general manager of a Melbourne-based PR and communications agency dedicated to social purpose campaigns and public education campaigns.

Serryn Hayes

Serryn Hayes, Executive Manager, People & Culture

Serryn is an experienced organisational development leader with over 15 years of business and HR experience. She has a passion for building capability, talent, diversity and leadership, with a view to shaping the workforce for the future. Prior to VMIA, Serryn spent seven years working in various management roles in workers compensation claims to the Deputy Director-General and Chief Operating Officer.

Page last updated: 16 April 2019