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Check your cover and claims progress, any time

Register on the VMIA portal to:

  • view insurance products
  • make a claim
  • check on claim progress
  • download certificate of currency
  • download policy documents
  • download policy wordings
  • update contact details (if you have admin access).

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Coronavirus information

We’ve produced some general guidance for our government and community service organisation clients on how our insurance products may respond to instances of coronavirus. Visit our coronavirus information page for further details.

Organisations that may qualify for this cover are CSOs funded by the Department of Education including kindergartens, learning centres and other education-funded organisations. For more information about eligibility, please contact the Victorian Department of Education.

Download our 2022-2023 Kinder Quick Reference Guide [PDF, 2.85MB] 2023-2024 Kinder Quick Reference Guide [PDF, 3.21MB] – a management guide for early childhood services committees of management.

Download Insurance Guide and FAQs for CSOEs 2022-2023 [PDF, 1.04MB]

Download Insurance Guide and FAQs for CSOEs 2023-2024  [PDF, 525KB]

Insurance Program Overview

Personal Accident Insurance for Volunteers

Insurance For Events

Certificates of Currency


What cover is provided?

Public and products liability

Cover for your organisation for personal injury and/or property damage to third parties arising from your business activities.

Professional indemnity

Cover for your organisation for an alleged breach of professional duty.

Directors and Officers Liability (including Entity Liability and Employment Practices Violation)

Cover for civil claims made against your organisation’s directors and officers (including employment related matters) while acting in their capacity representing your organisation.

Entity fidelity

Cover for loss of your organisation’s money or other property arising from any dishonest or fraudulent act committed by an employee or volunteer of your organisation.

Personal accident

Cover for volunteers and eligible people within your organisation, whilst performing their duty, for accidental bodily injury that results in loss of life, permanent or temporary disablement.

The National Redress Scheme for Survivors of Institutional Child Sexual Abuse

Redress has been established to help right a wrong, and acknowledge harm, as an alternative avenue to a civil claims process.

Victorian government departments and agencies have redress payments covered through the State Budget.

Participation in the scheme and contributions to redress payments, are outside of the nature of liabilities covered by VMIA policies.

VMIA liability policies cover Victorian government departments, agencies and some community service organisations for civil claims for compensation for abuse.

If you have an insurance policy with VMIA, we invite you to contact us so we can answer questions relating to your policy.

More information

For more information about your insurance policies, please log into our portal or email us at