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Organisational Culture

VMIA and the State Services Authority completed a research partnership project to investigate the relationship between organisational culture and the incidence and cost of claims within the Victorian health sector.

The project considered whether healthcare organisations with a positive culture had better claims experience than those that did not, and what specific elements of organisational culture had a stronger association with better claims performance. Read the Occasional Paper [PDF, 900KB].

Page last updated: 30 November 2016