We’re pleased that Victorian maternity hospitals are committed to the objectives of the VMIA Incentivising Better Patient Safety (IBPS) program and have been working hard to meet the eligibility requirements. We thank you for your support.

We provide ongoing support

We want to reward Victorian maternity services for improving safety and outcomes. Your VMIA Risk Adviser offers tailored support to ensure you implement a program that meets the overarching training and attestation criteria. This may include co-developing systems and processes, formulating action plans, meeting with your staff, or engaging with your Board of Management. 

My refund

How do I know if I will receive my refund?

To check the progress of your refund, please call us on (03) 9270 6900 or email  contact@vmia.vic.gov.au. 

When will I receive my refund?

If you can demonstrate that you have met the attestation criteria, you’ll receive your refund(s) in November.

We pay refunds via electronic funds transfer (EFT), accompanied by a refund invoice.

What if my bank details have changed?

If your bank account details have changed this financial year, it’s important that you complete a VMIA Supplier Registration Form [PDF, 145KB] and email it with a deposit slip to contact@vmia.vic.gov.au. 

Program follow up

We’ll be having conversations with some successful hospitals in the next financial year, just to make sure the IBPS program has been properly implemented and is delivering value for the Victorian community. You’ll need to keep your education and training records maintained to support this conversation.

Any question?

You can call us on (03) 9270 6900 or email us at contact@vmia.vic.gov.au– we’re always here to help.