How to make a Medical Indemnity claim

It is important to notify VMIA:

  • of any health care incident, occurrence, complaint, investigation, inquiry or disciplinary proceeding which may give rise to a medical indemnity claim, or
  • if you receive a request for compensation for personal injury, arising directly out of a health care incident.

To make a claim or notify us of a potential claim either:

If you require assistance to complete the template or have questions about lodging the claim, please contact us on (03) 9270 6900.

What not to notify us about

  • Near misses and minor incidents that are unlikely to give rise to a liability.
  • FOI requests relating to TAC, WorkCover or crimes compensation applications.
  • Occupational health and safety (OHS) incidents which do not involve the provision of care to a patient.
  • Equipment unavailability/failures or infrastructure hazards where there is no adverse patient outcome.
  • Documentation omissions where there is no adverse patient outcome.
  • Audit/review findings where there is no adverse patient outcome.

External resources that may help you manage incidents

Page last updated: 13 December 2017