How to make a medical indemnity claim

For claims related to the provision of heath care, choose one of the following options:

  • Lodge the claim information online using RiskMan, where the Victorian Health Incident Management System — VHIMS — is installed and available to you.
  • Or email with your claim information.
  • Or post the claim information to:

    Health and Employment Liabilities Claims Team
    Victorian Managed Insurance Authority
    Level 10, 161 Collins Street
    Melbourne VIC 3000
    PO Box 18409
    Collins Street East VIC 8003

Need help? 

For any queries about making a medical indemnity claim, email us at or phone (03) 9270 6900.

Page last updated: 19 April 2017