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https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/portal/faq-adding-attachments-to-existing-claims.pdf

How to add attachments to existing (open) claims in the VMIA Portal

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/portal/make-claim/How-do-I-make-a-claim.pdf

User guide on how to make a claim on the VMIA portal.

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/portal/permissions/How-do-I-add-additional-portal-contacts.pdf

User guide on how clients can add additional portal contacts to the portal.

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Learn/Patient-safety/AdviceLine-Frequently-Asked-Questions.pdf

AdviceLine offers confidential legal advice on employment issues for managers at Victorian public hospitals. The legal advice provided is fully funded by VMIA at no cost to the organisation.

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Learn/Patient-safety/Human-factors-forum/James-Titcombe-Safety-Culture-article.pdf

James Titcombe, OBE, recently addressed a group of staff at the hospital. He spoke about the failures associated with the investigation of his son, Joshua’s death nine days after his birth in November 2008 at the Furness General Hospital, one of the University Hospitals of Morecambe Bay NHS Foundation Trust.

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Learn/webinar/Risk-Culture-Health-Check-Tool.pdf

Risk Culture Health Check Tool

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/portal/asset/How-do-I-update-the-asset-register-online.pdf

User guide on how to update the asset register online.

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/portal/manage-claims/How-do-I-view-and-update-privacy-details-on-an-existing-claim-online.pdf

User guide on how to view and update privacy details on an existing claim online.

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/portal/policies/How-do-I-note-an-interested-party.pdf

VMIA portal guide to add a note interested party

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Learn/Interagency-Risk-RIMP/RIMP-Clients-Phase1-slides.pptx

Slides for a workshop on assessing risks