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https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Learn/Patient-safety/Human-factors-forum/3-How-to-influence-surgical-practice-to-improve-patient-outcomes-Nigel-Broughton.pdf

Presentation by Nigel Broughton at the Human Factors Healthcare Forum 2017

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Learn/webinar/Bow-Tie-Analysis.pdf

Use this tool to identify risks

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/portal/adding-attachments-to-open-claims-quick-guide.pdf

How to add an additional attachment to an open claim on the VMIA portal

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/portal/getting-started/Why-am-I-seeing-an-error.pdf

User guide on what clients do if they see a PEGA error when trying to log in to the portal.

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/portal/permissions/Assign-admin-permissions-to-an-existing-contact.pdf

User guide on how clients can assign admin permissions to an existing contact.

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/portal/policies/How-do-I-view-my-policy-and-download-documents.pdf

User guide on how to view my policy and download documents.

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Insure/Policies/Medical/Rural-GP-Proposal-Form-2024-2025.docx

Rural general practitioners medical indemnity proposal form

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Learn/Interactive-reporting/UserDocumentationclaimsbenchmarkinghealth.pdf

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Learn/Interagency-Risk-RIMP/Interagency-Risk_Establish-Workshop-PPslides-Clients.pptx

Slides for a workshop on establishing your network

https://www.vmia.vic.gov.au/-/media/Internet/Content-Documents/Risk/harm-prevention/Literature-review-Interventions-to-improve-patient-safety-in-the-emergency-department.pdf

Literature review for the Harm Prevention in the Emergency Department project